Maintenance

Sun understands that no two businesses are alike - and we've built our services with this in mind. Sun services are designed to help you build, support and transform your IT infrastructure - so you can focus on turning innovation into action in your business. So, how do you find the right balance of technology and services to meet your unique needs? At Sun we've created our service offerings based on a powerful combination of technology, knowledge, processes, and partnerships so you can apply the right service, to the right need, at the right time.

 

Build

Sun Services partners with you to architect, implement and migrate a scalable, dynamic IT infrastructure aligned with your business goals and fueled by innovation.

 
 

Support

Sun and our partners deliver the right combination of proactive, reactive, onsite and web-based installation and support capabilities to get and keep your heterogeneous IT infrastructure - and enterprise - running.

 
 

Transform

Assess and manage your heterogeneous IT environment while maintaining control, reducing risk, and lowering TCO with Sun's broad portfolio of on-site and network infrastructure services.

Watch the Sun Services overview video or learn more about Sun Services offerings.

Who We Are

Sun Services approaches IT challenges in a way that provides simple, predictable, affordable options with open, transparent services that drive business performance with flexible sourcing options and service levels.

Here's how:

  • Dedicated people with global delivery expertise
  • Proven best practices and methodologies
  • Experience installing and configuring systems quickly and correctly
  • Flexible support options that meet customer needs with SunSpectrum Support
  • Know-how and experience to solve today's complex IT challenges
  • Perspective that manages multi platform/multi operating system environments
  • Partnership mentality that leaves control with our customers

Sun Services Facts

  • Sun Services revenue totaled $5.1B in fiscal year 2007
  • Service delivery to Sun customers in 148 countries and in 10 languages
  • SunSpectrum Support provides 24 x7 Worldwide Support access to engineers with deep Sun expertise in 160 countries
  • Over 2 million systems under coverage
  • 10,500 Sun-badged and partner employees deliver service in over 95,000 customer sites

Learn more about Sun

The Power of Proof

Awards and recognition:

 


Sun earns Prestigious J.D. Power and Associates' Certification for "An Outstanding Customer Service Experience."
10/17/2007

View Press Release 

Source: J.D. Power and Associates, October 2007. J.D. Power and Associates Certified Technology Service and Support Program, developed in conjunction with SSPA. For more information, visit www.jdpower.com or thesspa.com.

Sun was placed in Leaders quadrant in Gartner's Storage Services Magic Quadrant
Source: Magic Quadrant for Storage Services 2Q07, 5/16/2007

Sun Professional and Managed Services as well as product Support Services for both software and hardware received "positive" ratings in Gartner's most recent vendor ratings report. "Vendor Ratings: Sun Microsystems", Paul McGuckin, Daryl C. Plummer, and Jess Thompson
Source: Gartner, Inc., 04/23/2007

Customer testimonials
Sun Services is a part of helping our customers' solve their biggest IT challenges. Our customers include many of the world's largest companies across all industries. Explore what our customers have to say or submit your own Sun Services' success story

 

What We Offer

Whatever your requirements, Sun Services' portfolio can support your IT lifecycle by helping you:

  • Sun consultants can help you architect a dynamic, scalable infrastructure aligned with your business goals and fueled by innovation.

  • Minimize disruption and gain full feature functionality of new technology investments with Sun's deep technical expertise and proven implementation

  • Installation expertise required to maximize availability and achieve a smooth and successful start-up for a Sun system environment.

  • SunSpectrum Support

  • Complement in-house knowledge with assessment and analysis of your multi-vendor environment and actionable recommendations to meet infrastructure challenges and objectives.

  • Infrastructure management services enable efficient, predictable IT services and operations by combining innovative technology, skilled resources and proven methodologies.

Learn more about Sun Services

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